FAQ-old

Creating your shop and listing your artwork is simple! Just follow the easy steps outlined in our artradie Guide for Sellers. We provide all the tools and resources you need to showcase your work and connect with potential Buyers.

 You’ll negotiate shipping costs directly with Buyers. You’re responsible for packaging and shipping your artwork securely.

Once a Buyer completes their purchase and the Seller has negotiated shipping with the Buyer, funds are securely transferred within three working days to your account by artradie minus the artradie transaction fee of 5% and payment gateway fees (PayPal or Stripe). You can withdraw your funds from your artradie account through our secure payment system.

Once a buyer completes their purchase, funds are securely transferred to your account minus the artradie transaction fee of 5% and payment gateway fees (PayPal or Stripe) – within three working days. You can withdraw your funds easily through our secure payment system.

We offer several efficient features to help you promote your work including shop customisation options, social media sharing buttons, and through artradie targeted advertising opportunities. Be sure to optimise your listings with relevant keywords and high-quality photos.

You can easily cancel your account from your Sellers Dashboard. 

Go to Subscription and click Cancel button.

Please make sure that you are fully ready to delete your shop. artradie is not responsible for any data or revenue loss from deleting your shop.

At artradie, we understand that circumstances may change, and we want you to feel confident in your membership purchase. That’s why we offer a full refund on membership purchases if cancelled within two weeks of the initial purchase date. Whether you’ve had a change of heart or simply need to reconsider, we’re here to ensure your satisfaction. Please reach out to our support team at [email protected] within the specified timeframe to initiate the refund process, and we’ll be happy to assist you.

artradie supports the proposed Artist Resale Royalty Scheme to be launched in Aotearoa New Zealand. The scheme will ensure that artists receive a 5% portion of proceeds whenever their work is resold. This will provide artists with a financial boost and recognition of their ongoing contribution to the art market of Aotearoa. As information about the formal process of the Artist Resale Royalty Scheme becomes available it will be posted on artradie.

The scheme applies to original visual artworks (paintings, sculptures, photographs, etc.) sold for NZ$1,000 or more.

A collection agency will be appointed by Manatū Tāonga – Ministry of Culture and Heritage to manage the collection and distribution of royalties.